$23M in savings identified for a multi-billion-dollar food distributor
WHO
Business model
A multi-billion dollar distributor of food products, delivering into Costco, Wal-Mart and grocers, where delivery windows are tight and a missed appointment costs money. Transportation execution was outsourced to a managed transportation provider.
Industry
Food and beverage, temperature controlled. Carriers need real experience in the temperature controlled, food distribution vertical, which narrows the pool before price is even discussed.
PROBLEM
What they felt
Transportation cost too much and the carriers were not dependable enough. B&G Foods needed to reduce its cost to transport its goods and secure dependable carriers with experience in the temperature controlled, food distribution vertical.
What we found
Not all managed transportation providers are the same, nor do all perform equally in all lanes and geographies. This one preferred to maintain current relationships over pushing for new, improved providers. Our benchmarking found:
- High rates across the network
- Over reliance on brokers
- Little ingenuity in utilizing different methods to bring value and savings
- Freight bill auditing done occasionally, and usually only on very large claims
- No shipment-level visibility to support the delivery appointments
WHAT WE DID
Prep and analysis
Extensive benchmarking of the network, lane by lane, against what comparable shippers actually pay. That is what surfaced the $23,000,000 and separated the savings that would come from rates from the savings that would come from how the freight moved.
Execution
Comprehensive RFPs, then a rebuild of the carrier base:
- Regional smaller asset based carriers on short haul runs
- Lanes aligned to larger national carriers, where complementary freight yielded lower pricing
- Backhaul matching, dedicated fleet optimization and continuous move alignment
- Increased volume to some incumbent carriers, which produced savings beyond sourcing lower rates alone
Changes we made stick
We did not stop at rates. We introduced a multi-modal freight bill auditing and payment firm, which streamlined the process, captured critical data, tracked KPIs and provided better visibility of the freight. We also required carriers to provide "breadcrumb" tracking, so the team could reach the driver and adjust appointments to accommodate reality.
RESULTS
What they got
9.2% in annual savings, from truckload rates and mode optimization
Truckload rate improvement and mode optimization generated 9.2% in annual savings, against over $23,000,000 in identified savings opportunity.
Past the money, they kept a carrier base matched to their lanes rather than to the incumbent's relationships, freight bill auditing that runs continuously instead of occasionally on large claims, KPI tracking and shipment-level visibility they did not have before, and the ability to hold appointments at Costco and Wal-Mart because they know where the freight is.
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