Parcel
We built our own software for small parcel bill auditing, because parcel carriers provide details that generalist auditors cannot process.
Freight Bill Audit & Claims Recovery
We audit parcel, truckload, air and ocean invoices against your contract, then file and pursue the claims. For one client we collected over 60% of all claims filed.
Where we go deep for you
Freight auditing is the most neglected part of a transportation program. Rates get loaded wrong, contracts are not followed to the letter, and service guides change on a website without a phone call.
If the auditor does not find any money through the audit, it is not much of an audit.
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Rates loaded incorrectly
More often than not, and nobody checks.
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Terms changed mid-contract
Through service guides and hidden website terms, without notification.
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Accessorial overcharges
The largest category, and the hardest to see.
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Duplicate invoices
and billing errors.
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Late delivery credits
Which most shippers never file for.
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Bigger is not better
Parcel specialists keep current on UPS and FedEx EDI feeds. Generalists covering all modes usually cannot.
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The cheapest auditor costs the most
Per-invoice price is not the number that matters. Recovery is.
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Selecting the auditor
When you would rather run it in-house or with someone else.
A defined scope of work, priced up front
Freight bill audit is ongoing work rather than a one-time negotiation, so it runs on a project fee. After input from you we define a clear scope of work and timeline, along with our costs, based on your volume and modes.
Example savings. Actual range can be 10–35%
Is this the service for you?
- You spend $1M or more a year moving freight
- You have negotiated your rates and want to know they are being applied
- Your current auditor charges very little and recovers about as much
- You ship parcel and your auditor handles all modes generically
- You want the performance and cost data for your next negotiation, not just the refunds
Who does the work
Paul Brinkman, the President, participates in every engagement himself. He reviews every analysis, sits in the negotiations, and stays through implementation.
No junior consultant individually inherits your account after the sale.
Behind Paul is a bench of analysts and engineers who build the data and the models, plus founder Giles Taylor, who started the firm in 1997 and still weighs in.
How much are you leaving on the table?
Get an instant calculation of your savings potential. Based on the database of carrier contracts we have audited and negotiated for 600+ clients since 1997, and on current benchmark data showing what companies with your profile pay today.