Parcel
We run your parcel bills through our internal software Xact Negotiator and find hidden details.
Freight Bill Audit & Claims Recovery
We audit parcel, truckload, air and ocean invoices against your contract, then file and pursue the claims.
Where we go deep for you
Freight auditing is a neglected part of transportation management. Rates get loaded wrong, contracts are not followed to the letter, and service guides change on a website without a phone call.
If the auditor does not find any money through the audit, it is not much of an audit.
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Rates loaded incorrectly
More often than not, and nobody checks.
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Terms changed mid-contract
Through service guides and hidden website terms, without notification.
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Accessorial overcharges
The largest category, and the hardest to see.
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Duplicate invoices
and billing errors.
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Late delivery credits
Which most shippers never file for.
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Bigger is not better
Keep current on UPS and FedEx EDI feeds
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Cheap auditors are costly
Per-invoice price is not the number that matters. Recovery total is.
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Selecting the auditor
In-house or contracted?
A defined scope of work, priced up front
Freight bill audit is ongoing work rather than a one-time negotiation, so it runs on a project fee. After input from you we define a clear scope of work and timeline, along with our costs, based on your volume and modes.
Example savings. Actual range can be 10–35%
Is this the service for you?
- You spend $1M or more a year moving freight
- You have negotiated your rates and want to know they are being applied
- Your current auditor charges little and recovers little
- You ship parcel or another specific mode but your auditor handles all modes generically
- You want the performance and cost data for your next negotiation, not just the refunds
Who does the work
Paul Brinkman, the President, participates in every engagement himself. He reviews every analysis, sits in the negotiations, and stays through implementation.
No junior consultant individually inherits your account after the sale.
Behind Paul is a bench of analysts and engineers who build the data and the models, plus founder Giles Taylor, who started the firm in 1997 and still weighs in.
How much are you leaving on the table?
Instant estimate based on data from 600+ clients we have helped